Open Source Alternatives to LiveChat

A live chat and messaging software designed to increase online sales and improve customer satisfaction. The platform allows businesses to engage visitors with pre-set messages, recommend products, and handle customer messages within a centralized app. It includes AI capabilities through Copilot for text enhancement, tag suggestions, and chat summaries, as well as integration with AI chatbots to automate routine inquiries. The software provides detailed reporting tools to track sales, agent performance, and website traffic. It is deployed as a web-based service that integrates with various e-commerce platforms and third-party tools like WordPress and Shopify. The system is used by companies to streamline communication and provide instant access to customer information for support agents.

Whether you want to cut software costs or escape vendor lock-in, these open source alternatives to LiveChat give you an option you fully own. You can self-host them, so your data stays on infrastructure you control. This page lists 1 open source alternative to LiveChat. The most popular is Live Helper Chat. It uses the Apache-2.0 license and ships an official Docker image.