Open Source Alternatives to Zendesk
A customer support platform that uses AI agents to automate ticket resolution, handle voice and digital channels, and provide AI-driven insights for faster, higher-quality service.
Whether you want to cut software costs or escape vendor lock-in, these open source alternatives to Zendesk give you an option you fully own. You can self-host them, so your data stays on infrastructure you control. This page lists 9 open source alternatives to Zendesk. The most popular are Chatwoot, UVDesk and Zammad. Most use the AGPL-3.0 or Apache-2.0 license, and 9 offer an official Docker image.
Chatwoot
Centralize live chat, email, and social messages in one inbox with AI‑assisted replies and automation.
UVDesk
A service oriented ticketing system for managing customer support queries and organizing a knowledge base.
Zammad
A web based helpdesk and customer support platform that centralizes communication across email, chat, telephone and social media.
Freescout
A self-hosted help desk and shared inbox system for managing customer support tickets and email communications.
Erxes
A self-hosted experience management infrastructure that unifies marketing, sales, operations, and customer support in one platform.
Frappe Helpdesk
Manage customer support tickets and automate workflows through a dedicated agent portal and customer knowledge base.
libredesk
Self-hosted omnichannel customer support desk providing live chat and email management in a single binary.
Live Helper Chat
A self-hosted live support system featuring AI bot integration and multi-channel communication for website visitors.
Request Tracker
An issue and ticket tracking system for organizations to manage tasks and track completion progress.
Join our newsletter to get shiny new open source software delivered to your inbox. Unsubscribe anytime.