Open Source Live Chat & Messaging Software

Live Chat & Messaging software centralizes customer conversations from email, social media, and website chat widgets into a single interface. These tools organize incoming inquiries into tickets and use automation or chatbots to handle common questions. This type of software serves support teams and business owners who need to manage client interactions. Self-hosting these apps ensures that private chat histories and customer contact details remain on internal servers. This approach removes reliance on external service providers for storing sensitive conversation logs.

This page lists 5 open source tools in the Live Chat & Messaging category. The most popular are Chatwoot, Zammad and Chaskiq. Most use the AGPL-3.0 or AGPL-3.0+Commons-Clause license, and 5 offer an official Docker image.